Plastic Surgery Practice

[00:00:07.800] Well, our goal here at Prestige Cosmetic Surgery is that, [00:00:11.986] when a patient shows up, [00:00:13.886] we want them to feel like this is where they want to be. [00:00:18.080] From the minute they walk in the door, they're greeted with respect, [00:00:22.420] and throughout the process, we put the patient's desires first. [00:00:27.214] What makes this office so unique, it's the communication, the atmosphere, [00:00:33.000] and the way they treat you and make you feel so confident. [00:00:37.129] If a patient feels comfortable with us and gets to know us as well, [00:00:40.857] then they're more likely to enjoy their experience here [00:00:44.786] and want to come back. [00:00:46.000] What impressed me the most about Dr. K and his staff, [00:00:48.800] was the fact that they were willing to listen to my concerns, to work with me. [00:00:52.830] I got very fast appointments. [00:00:54.550] There was not a long wait time even for my scheduled surgery. [00:00:58.041] Every time I called, [00:00:59.087] they took me in the same day if there was a concern. [00:01:01.643] When my patients talk to me about my staff, [00:01:04.400] the predominant factor that they bring up, [00:01:08.086] is their kindness and their ability to explain things [00:01:13.243] in such a way that the patient understands it. [00:01:15.457] What impressed me most about Dr. K's office [00:01:17.971] is how everybody is personable. [00:01:20.929] Everybody's laid back, everybody is nice to talk to. [00:01:24.914] Dr. K was very upfront and honest. [00:01:27.529] I was so happy for the first visit. [00:01:29.815] Staff is always available by phone or texting or email [00:01:34.315] to answer any questions that patients would have, [00:01:37.230] and they really do appreciate it. [00:01:39.557] My staff really goes out of the way [00:01:41.632] to ensure that the patient experience [00:01:44.015] is as pleasant as humanly possible.